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User Portal: Block My Caller ID for Forwarded Calls

What you need to know

The Block my Call ID for Forwarded Calls feature allows you to block your phones identify to external parties when receiving a transferred or forwarded call. Callers will see “anonymous” if they have the Connected Line Presentation feature. This feature will not block your identity for internal calls from within your Enterprise or Site.

This feature can be configured from the User Portal found at the following URL: https://businessdigital.verizon.com/myphonenext/

Help Topics

A. Configuring Block My Caller ID?

  1. From the User Portal, click on the Call Settings menu option.
  2. Then select the Additional Features tab within the Call Setting page.
  3. To enable Block my Caller ID for Forwarded Calls, click on the toggle button to the right of the text. When it’s enabled, it will turn to color from grayscale. To disable, click on the toggle button again, when disabled, it should change from color back to grayscale.
  4. Click the Save button.