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Adding and Configuring the Office Anywhere feature as an Administrator

What you need to know

Office Anywhere is a mobility feature providing users with the following functionality:

  • Receive calls on an alternate phone - Office Anywhere allows calls placed to a user’s office phone to ring any phone(s) set up with the feature. Most users designate their mobile phone as their “Office Anywhere phone.”
  • Place calls from an alternate phone - users can place calls that display the outbound caller ID of their desktop phone from their Office Anywhere phone.
  • “Push” and “pull” active calls between desktop and mobile phones - when on an active call using a desktop phone, users can push that call to their Office Anywhere phone. Conversely, while on an active call on a designated Office Anywhere phone, users can pull the call to their desktop phone.
  • Place long distance and international calls from an alternate phone - when users place long distance or international calls from an Office Anywhere phone, usage is tracked and reflected on the Virtual Communications Express invoice just as any other toll calls would.

Users can manage the Office Anywhere feature on the My Phone dashboard: https://businessdigital.verizon.com/myphone/

Once the designated Office Anywhere phone is set up, to place and receive Office Anywhere calls users must first dial the Office Anywhere number.

As an Administrator, you may configure or alter the Office Anywhere settings as needed. You can do so from the New My Account portal at: https://businessdigital.verizon.com/rep/

Help Topics

The following topics will help you with common Office Anywhere features for User related questions.

 

A. How do add the Office Anywhere feature to a Site or Company?

  1. Once you have logged into the Enterprise Portal, select the Advanced Services tab found in the left-hand navigation. 
  2. Select Office Anywhere under Site Package Settings.
  1. The Office Anywhere screen appears. Select Add at the bottom of the screen to add Office Anywhere.
  1. The Add Office Anywhere screen appears.
  1. Select a Site from the drop-down list.
  2. Select a Phone Number from the drop-down list.
  3. Assign a Name.
  4. Enter the Extension.
  5. Select a User Selection:
    • Company - any user in the company (any site location) with the Office Anywhere feature assigned can access this Office Anywhere Portal.
    • Site - only users in this specific site, with the Office Anywhere service assigned to them, can access this Office Anywhere Portal.
  6. Check Silent prompt mode if users accessing the Office Anywhere portal dial from a phone where they can configure the password they use to access their Office Anywhere portal to dial automatically.
  7. Click Save.

B. How do I modify Office Anywhere settings?

To modify Office Anywhere settings:

  1. From the Enterprise Portal, select your site from the drop-down menu.
  2. Go the Advanced Services page from the left-hand menu.
  3. Select Office Anywhere.
  1. Select the user to modify this feature.
  2. You can turn the feature ON or OFF for a specific user.
  1. By clicking Edit, you can modify the name of the feature.
  2. In the Extension field you can also modify the Extension.
  3. Under User Selection you can modify whether you want to associate this feature to one of the following:
    • Company - any user in the company (any site location) with the Office Anywhere feature assigned can access this Office Anywhere Portal.
    • Site - only users in this specific site, with the Office Anywhere service assigned to them, can access this Office Anywhere Portal.
  4. Click Save to save your changes.