The Barge In feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber, or barge-in on the call if it was already answered. Barge In can be used across locations.
To barge in on a call, dial Feature Access Code *33. You will then hear a stutter dial-tone (if enabled) to let you know the system recognizes the access code and is ready for you to enter the number to which you want to barge-in. When connected, barge-in creates a three-way call among all parties.
This feature can be configured from the My Phone Portal found at the following URL:
*Please Note: Only the site administrator can setup users in the My Phone portal. Ask your site administrator if you do not have access into the My Phone portal.
Barge In – Help Topics
The following topics will help you with common Barge In related questions.
A. How do I manage my Barge In settings?
- From the My Phone dashboard, click on the My Features tab.
- Then select Barge In from your list of features.
- Click Do not allow users to Barge In, if you do not want another user will not be able to barge-in on your calls.
- Check Play Barge-in warning tone to hear a stutter dial tine warning you a user is barging in on your call. The tone is played after the Feature Access Code (*33) is dialed.