Print Friendly, PDF & Email

Barge In

The Barge In feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber, or barge-in on the call if it was already answered. Barge In can be used across locations.
To barge in on a call, dial Feature Access Code *33. You will then hear a stutter dial-tone (if enabled) to let you know the system recognizes the access code and is ready for you to enter the number to which you want to barge-in. When connected, barge-in creates a three-way call among all parties.

This feature can be configured from the My Phone Portal found at the following URL:
*Please Note: Only the site administrator can setup users in the My Phone portal. Ask your site administrator if you do not have access into the My Phone portal.

Barge In – Help Topics

The following topics will help you with common Barge In related questions.

A. How do I manage my Barge In settings?

  1. From the My Phone dashboard, click on the My Features tab.
  2. Then select Barge In from your list of features.
  1. Click Do not allow users to Barge In, if you do not want another user will not be able to barge-in on your calls.
  2. Check Play Barge-in warning tone to hear a stutter dial tine warning you a user is barging in on your call. The tone is played after the Feature Access Code (*33) is dialed.