Business apps: Placing voice and video calls
How do I place a voice call?
How do I place a video call?
How do I place a call from chat?
Placing voice and video calls
Connect allows you to place and receive business calls over the cellular network using your business phone number. This article provides details on placing voice and video calls.
Important Update: Business Digital Voice MobileConnect App
- The MobileConnect App will remain active on mobile and PC for currently enrolled users.
- The app is currently closed to all new users and previously non-enrolled lines.
- No further software updates, bug fixes, or feature enhancements will be released for the app.
- For support, call 1-800-VERIZON (1-800-837-4966)
How do I place a voice call?
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- From the main menu, tap Directory and search for the person you want to call.
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- Tap the contact's name and you are directed to the contact's profile. From here, tap Call.
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- Then, select Voice Call.
How do I place a video call?
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- From the main menu, tap Directory and search for the person you want to call.
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- Tap the contact's name and you are directed to the contact's profile. From here, tap Call.
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- Then, select Video Call.
How do I place a call from chat?
You can also initiate a call from a chat message. From the chat window, tap the Call phone icon.
Note: Depending on your settings, the app may ask you how to place the outbound call.