Placing a call on hold
Important Update: Business Digital Voice MobileConnect App
- The MobileConnect App will remain active on mobile and PC for currently enrolled users.
- The app is currently closed to all new users and previously non-enrolled lines.
- No further software updates, bug fixes, or feature enhancements will be released for the app.
- For support, call 1-800-VERIZON (1-800-837-4966)
How do I place a call on hold?
To put a call on hold, during an active call, select the Hold button. While the caller is on hold, they hear the on-hold audio based on the music-on-hold file that is set up for your business.
