Admin Onboarding – Support

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Need support? We’re here to help!

Explore Verizon's support resources for Business Digital Voice.

I need technical support.

Check out our FAQs page for common technical questions. For more specific questions, you can reach us at 1-800-VERIZON. Be sure to enter your BDV telephone number when prompted.

I need assistance with setting up Business Digital Voice

Our support resources guide you through step-by-step processes for configuring your Business Digital Voice service. Check out these links for support.

We offer weekly training with a live trainer! Register here to attend the next session and ask your question live.

I have questions about the portal.

Start with the Admin Portal or User Portal resources.

Need something else? Contact a representative at 1-800-VERIZON. Be sure to enter your BDV telephone number when prompted.

Or you can reach us via chat, Monday through Friday (business days) from 9:30 am to 4:30 pm ET. The chat widget is available on this site and in the admin portal.

I need help with Billing.

Find more information about Billing here, or contact us at 1-800-837-4966.