Business Apps – Mobile Connect – Pull A Call

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Business apps: Pulling a call
How do I perform call pull?

Pulling a call

The following topics review the accessories available for your Yealink desk phone (models T42 and T48). For more information on your Yealink desk phone equipment, view the tutorials:

Important Update: Business Digital Voice MobileConnect App

  • Through January 31, 2026: Full app functionality available
  • Starting February 1, 2026: Voice-only features; Messaging and Meetings will be discontinued
  • March 31, 2026: MobileConnect app will be fully discontinued on mobile and PC

These changes do not affect Business Digital Voice on your IP desktop phone.
To discuss alternative service options, call 1-800-VERIZON (1-800-837-4966)

How do I perform call pull?

You can seamlessly pull your active call from your desktop phone to your mobile app, when you're in transition, with the call pull feature.

To pull a call:

    1. Open the menu and tap on Pull Call.
    2. The call moves from your desktop Communicator application to your mobile client.