Image
  • Business Digital Voice Support
  • Business Digital Voice Support

More results...

Image
  • Home
  • Get Started
  • Admin Portal Support
  • User Portal Support
  • Voicemail
  • Product Info
  • Phones & Equipment
    • Guides
    • Videos
  • Business Apps
  • Live Webinars
  • FAQ
  • Billing
  • Business Digital Voice Support

More results...

  • Home
  • Get Started
  • Admin Portal Support
  • User Portal Support
  • Voicemail
  • Product Info
  • Phones & Equipment
    • Guides
    • Videos
  • Business Apps
  • Live Webinars
  • FAQ
  • Billing

More results...

MENU

Getting Started Videos

Admin Portal Tutorial - Coming Soon
End User Portal Tutorial - Coming Soon
Setting up Voicemail

How do I give voicemail access or reset a user’s voicemail password? (Admins)

How do I find my default voicemail password?

How do I sign into voicemail for the first time?

How do I access my voicemail?

How do I record my voicemail greeting using my Polycom phone?

How do I change the number of rings before calls go to voicemail?

Managing Shared Lines

How do I set up a user’s phone to share multiple lines? (Admins)

How many people can I share my line with?

How do I place and receive calls on a shared line?

Modifying Hunt Group Settings

How do I assign call distribution (call routing) to a hunt group? (Admins)

Using My Mobile Client
BDV Mobile Client Tutorial
Using My Desktop Client

Where do I go to download the Desktop App?

How to perform a Blind Transfer on your Desktop App

How to perform a Warm Transfer while on your Desktop App

How to send a call directly to voicemail from your Desktop App

International Calls

How do I allow a user to place an international call? (Admins)

How do I place an international call?

Select a subject from the menu and click on a video link to play below.

Image

© 2024 Verizon

Privacy Policy

California Privacy Notice

Your Privacy Choices Your Privacy Choices Icon
  • Home
  • Get Started
  • Admin Portal Support
  • User Portal Support
  • Voicemail
  • Product Info
  • Phones & Equipment
    • Guides
    • Videos
  • Business Apps
  • Live Webinars
  • FAQ
  • Billing