Getting Started Videos My Phone Portal My Account Dashboard Functions of my BDV Polycom Phone How to perform a blind transfer on your BDV phone? How to perform a warm transfer while on your BDV phone? How do I send a call directly to voicemail from my BDV phone? How do I place a call on hold to be retrieved from another phone? How do I retrieve a held call from another phone? Initiate a 3-way conference call from your BDV phone Setting up my Voicemail & Greetings How do I give a user voicemail access or reset their password? Where can I find my voicemail password? How do I access my voicemail? How do I record my voicemail greeting using my Polycom phone? How to change the number of rings before calls go to voicemail? Using my Desktop Client Where do I go to download the Desktop App? How to perform a Blind Transfer on your Desktop App How to perform a Warm Transfer while on your Desktop App How to send a call directly to voicemail from your Desktop App Managing Shared Lines How do I set up another user’s line on my phone? How many people can I share my line with? How do I place and receive calls on a shared line? Modifying Hunt Group Settings How do I make the lines in my hunt group ring at the same time? How do I make the lines in my hunt group circular (in a sequence)? International Calling How to allow a user to place an international call? How do I place an international call? Select a subject from the menu and click on a video link to play below.