Admin Onboarding – Support

I need assistance with setting up Business Digital Voice

Our support resources guide you through step-by-step processes for configuring your Business Digital Voice service. For more information.

• See our Configure your calling features as a business admin resource.
• Connect with us on chat! You can reach us Monday through Friday (business days) from 9:30 am to 4:30 pm ET. The chat widget is available on this site and in the admin portal.

I have questions about the portal.

• View our Admin Portal or User Portal resources.
• Connect with us on chat! You can reach us Monday through Friday (business days) from 9:30 am to 4:30 pm ET. The chat widget is available on this site and in the admin portal.
• Register for a live Talk to a Trainer Q&A session.

I need technical support.

Check out our FAQs page for common technical questions. For more specific questions, you can reach us at 1-800-VERIZON. Be sure to enter your BDV telephone number when prompted.

I need help with Billing.

Find more information about Billing here, or contact us at 1-800-837-4966.