Admin Portal and User Portal
What you need to know
There are two powerful web portals available for managing your Business Digital Voice services and features: Admin Portal for administrator users and User Portal for end users. These portals can be found at the following URLs:
Admin Portal: https://businessdigital.verizon.com/rep/
User Portal: https://businessdigital.verizon.com/myphonenext/
Help Topics
A. What is it for?
Admin Portal –
The admin portal is a web portal for business administrators to manage and configure all devices, telephone numbers, users and features.
User Portal –
The user portal is a web portal for end users to manage their individual features and services.
B. Who uses it?
Admin Portal –
Administrators
User Portal –
End Users; Administrators have access to their own user portal.
C. How do I get credentials?
Admin Portal –
Administrators are automatically emailed their username and temporary password. The username is typically the administrator’s email address. For more information about the admin portal usernames and passwords, click here.
Tip: Search your email inbox for emails from verizon.business.digital.voice@verizon.com.
User Portal –
End users are set up to begin using the user portal by their site administrators.
D. What features and services are available?
Features & Services |
Admin Portal |
User Portal |
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My Rules (block specified user, forward calls on a schedule, etc.) |
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SETUP |
