Admin Portal and User Portal
There are two powerful web portals available for managing your Business Digital Voice services and features: Admin Portal for administrator users and User Portal for end users. These portals can be found at the following URLs:
Admin Portal: https://businessdigital.verizon.com/rep/
User Portal: https://businessdigital.verizon.com/myphonenext/
What is it for?
Admin Portal – The admin portal is a web portal for business administrators to manage and configure all devices, telephone numbers, users and features.
User Portal – The user portal is a web portal for end users to manage their individual features and services.
Who uses it?
Admin Portal – Administrators
User Portal – End Users; Administrators have access to their own user portal.
How do I get credentials?
Admin Portal – Administrators are automatically emailed their username and temporary password. The username is typically the administrator’s email address. For more information about the admin portal usernames and passwords, click here.
Tip: Search your email inbox for emails from verizon.business.digital.voice@verizon.com.
User Portal – End users are set up to begin using the user portal by their site administrators.
What features and services are available?
To see which features and services you have, click here.